Network Management Services

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Home > Network Management > Computer Network Support > Support Days

SUPPORT DAYS

. . . . On Site Support Days

This Support Option provides a supported client with a member of Control Key technical staff, at an agreed site for an agreed number of days per quarter to perform support tasks.

Support Days are provided to rectify desktop computer faults and user issues, server housekeeping tasks, physical tasks that are not possible using remote access Options, and to provide an on site liaison for on going requirements for a local area network, wide area network or virtual private network.

. . . . list of work required

The client provides a list of work required," Full service descriptions are available on request. " at least 2 days prior to the Support Day of intended tasks, in order that the engineer due to attend site can prepare any tools \ software required, and so that Control Key can ensure any specific skill requirements for the day are met.